jili699 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how jili699 ("we," "us," "the Company," or "jili699") collects, processes, stores, shares, and protects the personal information of users ("you," "the Player," or "Data Subject") who access or use the jili699 online gaming platform, including all associated websites, mobile interfaces, and services (collectively, the "Platform"), accessible at jili699.net.

jili699 is committed to protecting the privacy and personal data of all its players in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations (IRR), and the circulars issued by the National Privacy Commission (NPC) of the Philippines. Where applicable, jili699 also observes internationally recognised data protection standards.

By registering an account on jili699, accessing the Platform, or otherwise engaging with our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Personal Data We Collect

jili699 collects personal data through several channels, including your voluntary submission during registration, your use of the Platform, automated technical means, and from third-party verification partners. The categories of personal data we collect include, but are not limited to:

2.1 Identity and Verification Data. When you register a jili699 account, we collect your full legal name, date of birth, nationality, and a copy of a valid Philippine government-issued identification document (such as a PhilSys National ID, passport, driver's licence, SSS ID, or UMID). This information is required to verify your identity, confirm you are at least 21 years of age, and comply with Know Your Customer (KYC) obligations under PAGCOR regulations and the Anti-Money Laundering Act.

2.2 Contact Information. We collect your mobile number (registered with a Philippine network provider such as Globe, SMART, or DITO), email address, and general location (city/province). This data is used to communicate with you regarding your account, send transaction confirmations, and provide customer support.

2.3 Financial and Transaction Data. To process deposits and withdrawals, jili699 collects references to your chosen payment method, such as your GCash-registered mobile number, Maya account, or bank account reference (BPI, BDO, Metrobank, UnionBank, or similar). We also maintain a complete record of all deposits, withdrawals, wagers, game outcomes, and bonus transactions associated with your account for regulatory compliance and dispute resolution purposes.

2.4 Technical and Device Data. When you access jili699, we automatically collect technical information about your device and connection, including your IP address, device type (mobile/desktop), operating system, browser type and version, screen resolution, time zone, and session timestamps. This data is used for security monitoring, fraud detection, and platform performance optimisation.

2.5 Behavioural and Usage Data. We collect information about how you use the Platform, including the games you play, your betting patterns, session duration, features you interact with, and pages you visit. This data is used for responsible gaming monitoring, product improvement, and personalising your experience on jili699.

2.6 Communications Data. If you contact jili699 through live chat, email, or any other support channel, we retain records of those communications — including the content of messages and timestamps — for quality assurance, dispute resolution, and training purposes.

3. How We Use Your Personal Data

jili699 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and secure your jili699 player account, including verifying your identity and eligibility to use the Platform.
• Payment Processing: To process your deposit and withdrawal requests through GCash, Maya, BPI, BDO, Metrobank, and other accepted payment channels.
• Regulatory Compliance: To fulfil our obligations under the Anti-Money Laundering Act (RA 9160 as amended), PAGCOR licensing conditions, and the Data Privacy Act, including mandatory record-keeping and reporting requirements.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, money laundering, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor your gaming activity for indicators of problem gambling and, where appropriate, to offer responsible gaming tools such as deposit limits, cooling-off periods, or self-exclusion.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Platform Improvement: To analyse usage patterns and improve the features, performance, and user experience of the jili699 Platform.
• Marketing Communications: Where you have given explicit consent, to send you information about promotions, bonuses, new games, and other jili699 offers. You may withdraw this consent at any time.
• Legal Proceedings: To establish, exercise, or defend legal claims involving jili699, including cooperation with law enforcement and regulatory investigations.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jili699 processes your personal data on the following legal bases:

• Performance of a Contract: Processing necessary to fulfil the terms of the agreement between you and jili699, including account management, game provision, and payment processing.
• Compliance with a Legal Obligation: Processing required to comply with applicable Philippine laws, including AML obligations, PAGCOR regulatory requirements, and NPC data protection directives.
• Legitimate Interests: Processing for purposes of fraud prevention, platform security, and product improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and optional platform features, where you have given explicit, informed, and freely given consent. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

5. Data Sharing and Disclosure

jili699 does not sell, rent, or trade your personal data to any third party. We share your personal information only in the following limited circumstances:

5.1 Service Providers. jili699 engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, Maya, BPI, BDO), KYC/identity verification providers, game software providers, cloud hosting services, and customer support platform operators. These providers are contractually bound to process your data only on jili699's instructions, to maintain adequate security measures, and to comply with the Data Privacy Act.

5.2 Regulatory and Law Enforcement Authorities. jili699 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, the Bureau of Internal Revenue (BIR), law enforcement agencies, or other competent Philippine government authorities where required by law, regulation, court order, or valid legal process.

5.3 Corporate Transactions. In the event of a merger, acquisition, restructuring, or sale of all or part of jili699's business, your personal data may be transferred to the acquiring entity, subject to the same level of data protection provided in this Policy.

5.4 Protection of Rights. jili699 may disclose personal data where it believes in good faith that such disclosure is necessary to protect the rights, property, or safety of jili699, its players, or the public, including the detection and prevention of fraud and criminal activity.

6. Cookies and Tracking Technologies

jili699 uses cookies and similar technologies (such as web beacons and local storage) on the Platform. A cookie is a small text file stored on your device when you visit a website. jili699 uses the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function. They maintain your login session, remember your language preference, and ensure security features work correctly. These cookies cannot be disabled without significantly impairing your ability to use jili699.
• Analytics Cookies: These cookies help jili699 understand how players use the Platform — which pages are visited most often, where users encounter errors, and how navigation flows. This information is used in aggregate form to improve the Platform. jili699 uses privacy-respecting analytics tools that do not identify individual users.
• Functionality Cookies: These cookies remember your preferences (such as display settings and notification choices) to provide a more personalised experience on your next visit.

jili699 does not use advertising cookies, third-party tracking pixels, or any technology designed to track your browsing activity across websites unrelated to jili699.

You can control cookies through your browser settings. Please note that disabling strictly necessary cookies may prevent you from logging in to your jili699 account or using certain Platform features. For detailed instructions on managing cookies, refer to your browser's help documentation.

7. Data Retention

jili699 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including the duration of your active account relationship with jili699 and any additional period required by applicable law.

Specifically, jili699 applies the following retention periods as a general guide:

• Account and Identity Data: Retained for the duration of your account plus a minimum of five (5) years after account closure, as required by AMLC regulations and PAGCOR licensing conditions.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with the Anti-Money Laundering Act and BIR record-keeping requirements.
• Customer Support Communications: Retained for two (2) years from the date of the communication, unless a longer period is required for an ongoing dispute or legal proceeding.
• Technical and Usage Data: Generally retained for twelve (12) months, after which it is anonymised or deleted.
• Marketing Consent Records: Retained for the period during which your consent is active plus three (3) years thereafter, to demonstrate compliance with consent obligations.

Upon expiry of the applicable retention period, jili699 will securely delete or anonymise your personal data in accordance with the NPC's guidelines on data disposal.

8. Data Security

jili699 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and jili699's servers.
• Encryption of sensitive data at rest, including stored payment references and identity documents.
• Role-based access controls ensuring that only authorised jili699 personnel with a documented business need can access personal data.
• Regular security audits, vulnerability assessments, and penetration testing of the Platform infrastructure.
• Two-factor authentication (2FA) available for all player accounts to prevent unauthorised access.
• Continuous monitoring of systems for anomalous activity, with automated alerts for potential security incidents.
• Staff training on data protection obligations and secure data handling practices.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jili699 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the NPC's Circular on Personal Data Breach Management.

9. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili699:

• Right to be Informed: The right to know what personal data jili699 collects about you, why it is collected, how it is used, and with whom it is shared — as described in this Privacy Policy.
• Right to Access: The right to request a copy of the personal data jili699 holds about you, including information on the sources of that data and the purposes of processing.
• Right to Correction: The right to request the correction of inaccurate, incomplete, or outdated personal data in jili699's records. Please note that some corrections may require identity re-verification.
• Right to Erasure / Right to be Forgotten: The right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations requiring jili699 to retain certain data (such as AML record-keeping requirements).
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or for purposes based on jili699's legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format, and to request that this data be transmitted to another data controller where technically feasible.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission if you believe jili699 has processed your data in violation of the Data Privacy Act. The NPC can be contacted through its official website at privacy.gov.ph.

To exercise any of the above rights, please contact our Data Protection Officer using the contact information provided in Section 13 of this Policy. jili699 will respond to all verifiable data subject requests within thirty (30) calendar days of receipt, as required by the Data Privacy Act.

10. Children and Minors

jili699 is strictly an adult gaming platform. In accordance with PAGCOR regulations, the minimum age to participate in any real-money gambling activity on jili699 is 21 years of age. jili699 does not knowingly collect personal data from individuals below this age threshold.

If jili699 discovers or reasonably suspects that a registered user is under 21 years of age, we will immediately suspend the account, initiate mandatory identity verification, and if the suspicion is confirmed, permanently close the account and forfeit any associated balance in accordance with our Terms & Conditions and applicable law.

11. International Data Transfers

jili699 primarily stores and processes your personal data within the Republic of the Philippines. However, some of our third-party service providers — including cloud infrastructure providers and game software vendors — may operate servers located outside the Philippines.

Where personal data is transferred outside the Philippines, jili699 ensures that adequate safeguards are in place to protect the data at the same level required by the Philippine Data Privacy Act. These safeguards include contractual data protection clauses, binding corporate rules, and transfers only to jurisdictions recognised by the NPC as providing adequate levels of data protection.

By using the jili699 Platform, you acknowledge that your personal data may be processed in countries other than the Philippines, subject to the safeguards described above.

12. Changes to This Privacy Policy

jili699 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players through one or more of the following methods: an in-platform notification upon login, an email to the registered address on file, or a prominently displayed notice on the jili699 website.

Minor changes — such as corrections to grammar, punctuation, or clarifications that do not alter the substance of the Policy — may be made without specific notification. The effective date displayed at the top of this page will always reflect when the most recent version was published.

Your continued use of the jili699 Platform following the publication of any revised Privacy Policy constitutes your acknowledgement of the changes and your agreement to be bound by the updated Policy. If you do not agree with any amendment, you should cease using the Platform and request account closure in accordance with our Terms & Conditions.

13. Contact Us & Data Protection Officer

jili699 has appointed a Data Protection Officer (DPO) in compliance with the Philippine Data Privacy Act and NPC Circular No. 16-01. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jili699, you may contact us through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 through the jili699 Platform
• Office Address: Manila, Philippines

jili699 will acknowledge all data subject requests within five (5) business days and will endeavour to resolve all requests within thirty (30) calendar days. Where a request is complex or involves a large volume of data, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.

If you are not satisfied with jili699's response to your data subject request, or if you believe jili699 has not handled your personal data in compliance with the Data Privacy Act, you have the right to escalate your complaint directly to the National Privacy Commission (NPC) of the Philippines.